When your business is running twenty-four seven to come up with innovative means to maximize its potential, outsourcing isn't just an option, it is a necessity. Today, efficient business process outsourcing has become the lever to unload your organization of resource-consuming procedures and controllable costs. Outsourcing allows your organization to get relief of time and resource consuming activities and lets you focus more on core business areas.

The BPO arm of Roy & Roy Inc came about as a pro-active endeavor to channelize our experience to enhance client performance that exceeds the cost arbitrage. Merging IT and BPO gives us the ability to 'leapfrog' the competition to deliver maximum value to our clients. With a vision to be a Top 10 global technology service provider by 2010, BPO is a central pillar for realizing this goal.

Why Outsource Work?

Because your time is limited - You have to concentrate on core business strategies and want the day to day management done without wasting your resources.
Because you don't have the money to do it yourself - Your business is growing exponentially but your resources can't cope with the growth.
Because you'd rather focus on mission-critical issues - You're not interested in frittering away time and energy on non-core functions
Because you don't have the skills to do it yourself - You need the best talent in the world, but it's just not available in your country.

In today's globalization and networked economy, outsourcing has never been so easy or made so much business sense. The relevant answere today is to "Outsource?".

Electronic commerce and enterprise systems has become a way of life. Converging technologies of telecommunication, information technology and media have redefined the way we do business. At the same time, there came a sharp increase in the need for qualified software professionals to manage these functions. Demand exceeds supply, and the dearth of human resources has resulted in increased personnel costs, longer time to market and delayed product development.

Chances are you won't find these highly skilled people in your area. Yet you need them more than ever. You realize that without them, your big dreams for a flourishing enterprise could eventually go up in smoke. But you don't have to manage all business functions in-house. Outsourcing provides a neat solution to several of your business problems.

25 Reasons why outsourcing makes business sense

When you consider the advantages of outsourcing, you'll realize there's a lot to gain by using it as an intrinsic part of your business strategy.

By outsourcing, you can:


Reduce overheads, free up resources.


Avoid capital expenditure.


Improve efficiency.


Offload non-core functions.


Get access to specialized skills.


Save on manpower and training costs.

Reduce operating costs.

Improve speed and service.


Establish long-term, strategic relationships with world-class service providers to gain a competitive edge.


Enhance tactical and strategic advantages.

Focus on strategic thinking, process reengineering and managing trading partner relationships.

Spread your risks.

Provide the best quality services, products and people.

Be reliable and innovative.

Provide value-added services.

Increase customer satisfaction.


Avoid the cost of chasing technology.

Leverage the provider's extensive investments in technology, methodologies and people.

Benefit from the provider's expertise in solving problems for a variety of clients with similar requirements.

Focus scarce resources on time-critical projects such as application reengineering.

Obtain needed project management and implementation consulting expertise, along with access to best practices and proven methodologies.

Reduce the risk of technological obsolescence and increase efficiency by consolidating and centralizing functions.

Keep pace and minimize the impact of rapid changes in applications and standards.

Extend the reach to more trading partners quickly and efficiently.

Reduce the overall IT management burden while retaining control of strategic decision making.

The Outsourcing Institute finds, "Outsourcing is rapidly becoming an accepted management tool for redefining and re energizing the corporation. It challenges today's executives to rethink the traditional, vertically integrated firm in favor of a more flexible organization structured around core competencies and long-term, outside relationships."

Acquire technology skills


Gain industry expertise


Increase application expertise


Add flexibility/reliability


Improve IT performance


Improve competitive position


Link IT and business strategy


Share risk


Reduce costs


Note: Numbers don't add to 100% because multiple responses were allowed.
Data: Dataquest survey of 250 IS executives. Source: Information Week



Global giants such as IBM, Microsoft, Novell, Oracle, AT&T, Fujitsu, Motorola, Digital, Hewlett-Packard, Philips, General Electric, IBM, Reebok, Fujitsu, British Aerospace, General Motors and Sears are keeping ahead of their rivals thanks to the competitive advantage conferred on them by some of the best software companies in India . You too can benefit immensely from a successful outsourcing strategy.

Several convergent forces like an exponential increase of technology in the workplace, electronic commerce, enterprise systems and a sharp increase in Internet related new entities are resulting in an increased demand for software professionals. The need is further compounded by the lack of trained programmers in the developed countries, especially United States , Western Europe and Japan.

Demand exceeds supply, which has led to increased labor costs, longer product development and even longer time to market. A recent Wall Street Journal article related a greater willingness on the part of CEO s to outsource software work that is not mission critical.

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